SHIPPING POLICY

What are the delivery charges?

Delivery charge varies with each Seller.

Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

A Rs 60 charge for delivery per item may be applied if the order value is less than Rs 1000. While, orders of Rs 1000 or above are delivered free.

Delivery timeline

It is possible that our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

Estimated delivery time

Estimated delivery time depends on the following factors:

  • The offering of the product
  • Product’s availability.
  • The destination to which you want the order shipped to.

Are there any hidden costs?

There are NO hidden charges when you make a purchase on Acense.in. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller’s shipping policy.

Why is the CoD option not offered?

Our courier partner does not support COD.

I need to return an item, how do I arrange?

Returns are easy. Contact us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

you can return the item through a third-party courier service.

Do we deliver internationally?

As of now, we don’t deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and  other countries, but please ensure the delivery address is in India.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: support@acense.in